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PerkMind matches synced transactions to your wallet cards by comparing the account's masked digits to a card's last four digits. If a card was saved without last‑four digits, or your bank's data doesn't include a mask, that transaction can't be matched and won't appear in reward calculations. Open the card in Wallet and add its last four digits, then sync again.

These figures are estimates. Reward and benefit data comes from PerkMind's card catalog, not a live feed from your issuer, and missed‑reward comparisons depend on category mapping and point/mile valuations you can adjust in Settings. Always confirm exact figures with your card issuer.

If biometric unlock fails or is canceled, PerkMind automatically falls back to email and password — you're never locked out by a failed Face ID attempt. If a passkey sign‑in fails, use "Sign In with Passkey" again or fall back to your password, then visit Account to re‑register the passkey.

PerkMind's account is local to your device, so there's currently no server‑side password reset. If you're locked out, email support with the email address on your account and we'll walk you through your options for that device.

No. PerkMind never asks for a CVV, and it never stores a full card number — only display‑safe details like issuer, network, and optional last four digits. See the Security & Privacy page for the full picture.

Open Settings from the tab bar and enter your PerkMind backend URL and user ID under "Connect Your Cards Securely," then sync. Your bank credentials are handled by that backend — never stored on your phone.

Not yet. PerkMind currently supports a single local device account with no cross‑device cloud sync. Your wallet and settings are tied to the device where you registered.

In Wallet, swipe the card and tap Remove, or open the card and use the Remove Card action. You'll be asked to confirm — removal is immediate and can't be undone from within the app.